Complaints

If you are dissatisfied with our services, contact Customer Support:

Email: info@stabledeskug.com
Telephone/WhatsApp: +256 775 025 177
Office: Plot 45, Kira Road, Kololo Hill, Kampala, Uganda

Include your name, contact details, transaction reference or hash, relevant wallet addresses, a description of the issue and supporting screenshots.

Customer Support will review your complaint and coordinate with the relevant team. Unresolved complaints may be escalated to the CEO.

Report suspected fraud or unauthorised transactions immediately by telephone and email. Recovery may not be possible, particularly after funds have been transferred externally.

Privacy complaints may also be raised with Uganda’s Personal Data Protection Office. Suspected criminal activity may be reported to Uganda Police. This process does not restrict your legal rights.

Talk to the desk

Phone +256 775 025 177
Email info@stabledeskug.com
Office Plot 45, Kira Road, Kololo Hill, Kampala
Hours Monday to Friday, 9:00–17:00

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StableDesk Limited, trading as StableDeskUG, is registered with the Financial Intelligence Authority of Uganda (Cert. FIA-2026-0011477) and the Personal Data Protection Office (Reg. PDPO-202606-12785). Stablecoins are not legal tender and are not covered by the Deposit Protection Fund of Uganda. Their value can change. Only trade amounts you can afford to hold in digital assets. © 2026 StableDeskUG.