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What an OTC desk does, and when to use one instead of an app

A dealer quote compared with an app order book

An over-the-counter (OTC) desk trades directly with you instead of matching you with a stranger on an order book. You agree a price with a dealer, and the desk settles both sides of the trade.

When a desk makes sense

  • Your order is large enough that splitting it on an app would move the price
  • You need a record of who you traded with for your accountant or bank
  • You want to settle in UGX through a bank or mobile money account you trust

For small, occasional amounts an app may be quicker. For anything you would not want to lose to a scam or a frozen account, talk to a desk.

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