An over-the-counter (OTC) desk trades directly with you instead of matching you with a stranger on an order book. You agree a price with a dealer, and the desk settles both sides of the trade.
When a desk makes sense
- Your order is large enough that splitting it on an app would move the price
- You need a record of who you traded with for your accountant or bank
- You want to settle in UGX through a bank or mobile money account you trust
For small, occasional amounts an app may be quicker. For anything you would not want to lose to a scam or a frozen account, talk to a desk.



